CONTACT US - All questions, concerns, or other inquiries concerning merchandise can be emailed to us at: firstname.lastname@example.org
SHIPPING AND HANDLING INFORMATION - Please allow up to 4-6 weeks for delivery, though your order could arrive sooner. Appropriate shipping costs MUST be included or the order will not be processed.
CHECKS OR MONEY ORDERS - Please make checks or money orders payable to PEACEMAKER, LLC. If you choose to pay for your order with a check, you must allow 3 weeks for the check to clear before your order is processed. Your order will still be shipped within the regular delivery time of up to 6 weeks. We accept checks in US dollars from a US bank ONLY. PLEASE DO NOT SEND CASH. With the appropriate payment and all pertinent contact information included to process your order, please mail to: FBG 332 S. Michigan Ave., Suite F392 Chicago, IL 60604
RETURNS AND EXCHANGES - Merchandise may be exchanged for other sizes or items as long as they have not been worn, washed or damaged. The FBG Webstore is not responsible for postage charges incurred by customers exchanging merchandise. Returns will be issued a credit for the amount of the original purchase price of the item that is returned if it is not exchanged for other merchandise. Please check the FBG Webstore for all available sizes and items. To exchange/return items you MUST return the merchandise within 30 days of receiving it. No Exchanges or Returns are honored for Clearance Items or for items purchased together with a complimentary bonus item. All sales final. All Sales FINAL on under garments and swimwear. No Refunds or Exchanges for briefs, board shorts or underwear for any reason. Body Jewelry can not be returned/exchanged. All Multi-Media items can NOT be returned if packaging is already opened. If there are issues when playing, please contact customer support on how to proceed. No refunds, credits and exchanges only. Once an order ships, the shipping and handling charges are NON-Refundable. The FBG Webstore is not responsible for postage charges incurred by customers exchanging or returning merchandise. Refunds are determined by The FBG Webstore, and are only issued for those orders that were paid with a credit card. Orders with check or money order payment will receive a credit certificate for the returned items(s).
ORDER CANCELLATION - Once an order has been placed, it is not possible to cancel orders. All orders are immediately processed for shipping once we receive them. The FBG Webstore reserves the right to cancel any order for any reason at our discretion.
SALE AND CLEARANCE ITEMS - All sales are final on clearance items or items on sale. Clearance items are sold as-is and are Non-Returnable or Non-Exchangable. If a clearance item you ordered is sold out, a credit will be issued for that item and sent to you.